My struggle continues with this travel agency and my travel is a dream now ! I got conflicting response from DWT customer service team that the Turkish Airline flight I booked was cancelled and hence I am unable to check in. My question to the DWT team is why they waited until I check-in to inform about this? Why my eTicket was not issued in first place on 29th September 2021? How much time it will take to get refund so that I can book with other airline? The DWT team ignored all of my requests completely and offered me alternative flights for the dates I can't travel because I have pre-booked public transport and accommodation abroad. They are not even providing me evidence/official confirmation from Turkish Airline that the flight was cancelled which makes me wonder if they are actually telling the truth. The response from DWT is crafty, deceptive and I am depressed now as I don't have money to book another flight for the dates I can travel. My first review I booked my return ticket through DWT on 29th September 2021 and received invoice for the same via email. Booking was easy, straight forward and help available from their team. Today I tried to check-in for my flight with Turkish Airline and I was unable to do it. I called DWT customer service on 02031959888/02085899888 but their phone lines (you might notice that their landline number changes on their main website) were on automated answering machine 'Cellphone is switched off, try again later'. I contacted Turkish Airline customer service and I was informed that the ticket booking was never completed from DWT end and they asked me to contact my travel agency urgently i.e. DWT. I can't believe fraud companies like Dream World Travel still exist in London and registered with ATOL. I am still waiting for their customer service to respond. I wish I could have read all these reviews before booking with them. I am really stressed now as I have no means of income and now stuck with no flight and no money and all the credit goes to 'Dream World Travel' which makes travelling actually a 'dream'.