Like many others, no tickets and no correspondence: Unfortunately, we are the latest to be suckered by this company. Bought tickets for £3200 for business class flights for my wife and my me in May (for our honeymoon). We bought these back in January and were told like others that we would receive the tickets 4w prior to our flights. We have emailed 4 times over the past week and called frequently only being hung up on (we are literally in the queue again right now). We still have no tickets and no confirmation. Unfortunately, if we don't receive anything by Saturday we'll have to take this up with our credit card company and delay our honeymoon months to get an alternative deal elsewhere. Please, if you're reading this, just go through the airline or someone reputable. It isn't worth the hassle.