I could have given 10 stars after meeting Sumera in the Ealing office . Quite understandable that phone lines are very very busy as this busy situation we are facing while calling the airline also and we have the understanding that airlines cancel flights and Dteam world travel is busy fixing the problems customers are facing after the flight cancellations by the airlines but I will ask customers to have patience as well and I would also suggest team wining for Dteam world travel to try to explain people with all the situation as we just need communication and we do not want to be ignored Repky to our email could be quite helpful otherwise we have no other option than to take time off and visit your office which is thankfully open and Sumera representing Dteam world is amazingly smart and energetic to speak to . I can say it’s like as everything fixed and our problems are resolved there and then on the spot We can sleep in peace now as we trust our money is in safe hands with authentic company as there is lot of scam online but visiting their office proves that they are the best in business .