I got same problem like other since i go through those reviews i can tell we're all victims of Dream world travel..I bought tickets since February to travel with my three children, they sent only confirmation booking without e-ticket I was supposed to travel on August, when i chess them to send me my tickets few days before travelling they sent me an email to apologise that they can not issue a tickets for me and they'll refund my money but they didn't say when the refund will be. And when you try to contact they're not picking up the phone and not replying to Emails..please can we all join together so we can take action to these people.