I was regretting paying for the ticket through DWT. Took me 4 days to get my eticket, luckily I was given my eticket. Should of been Instant eticket in the day, not waiting for a few days then receiving it. But I wasn't convinced after reading so many bad reviews. so I decided to contact the airline direct, they were more helpful then the agency were. Airline confirmed my ticket and also gave me a ticket and receipt from their airline. I have tried to contact DWT on the phone lines, WhatsApp doesn't work, so hard to connect. Or sometimes they won't answer. Only interested if your buying a ticket. Then you'll hear nothing. I had response from DWT on email but so hard to contact them. My advice don't go with this company, gave me a ball ache trying to get the ticket and contact. I'm going to buy a ticket direct from the airline instead next time even if it cost £50-£150 more. Atleast that way I know I haven't been scammed and my money hasn't gone missing. I'm giving 2* rating cause I did get my eticket from dwt but never again. The hassle and stress caused. I wouldnt recommend in my opinion.