Everything. One order placed Nov. 28/17 shipped Dec 18 still not here. Took three weeks to ship and now a month after shipping don't have it. Tracking number provided by Dresslily cannot be located. Other things ordered Nov. 28/17 - showed processing, processing, processing. Dec. 20/17 I contacted Customer Support and they said some items were not in stock (even tho they were IN STOCK when I placed the order three weeks prior!) Then Customer Support said they WERE in stock, then not again, then IN STOCK. Ended up getting 4 of the six items in this order. Took forever to process the refund on the two that weren't available. Got the order Jan. 4/18. All 4 items are of very poor quality, Do not look like the pictures at all. Material, style, etc. not represented at ALL by the photos. When I tried to place a review on each item, could no longer find the item on their website to comment on. Today tried Customer Support three times for first, lone item that has not been received. Each time the agent said they would "check" on the order, they never got back to me. This was during "live chat" sessions. Three times the agent left the chat without returning and no word on what's happening. OMG Horrible merchandise, horrible shipping and horrible customer service. DO NOT ORDER