If I could give 0 stars, I would. I paid 18 dollars with shipping for a tapestry. Three weeks later with no word, I receive an email that they cancelled my order. No explanation, nothing. I'm supposed to get a refund, but a week later and I still have nothing-- and it seems whatever 'refund' I get will go into their 'DressLily Wallet' function on the website, NOT back onto my card. This doesn't work for me as I have zero intent on purchasing from them again, and now an identical tapestry is available but the price is hiked way up, so they're clearly just milking the money here. I tried contact customer service and I received no useful information, as all the responses seem to be fake people and automated responses. Incredibly frustrating and angry. DO NOT BUY FROM DRESSLILY!
5 years ago
DressLily has a
1.3
average rating
from
422
reviews
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