I made a purchase on 11/27/2019. When I received the package I realized their sizing chart was wrong and all of the cloths were at least 3 sizes to big. I contacted them 2 days later to return the items for a full refund. I shipped the package on 12/26/2019 and it was delivered on 12/30/19. I am still waiting for a refund. i cannot get hold of anyone to actually speak to. Their last response claimed they cannot find the package, when I have tracking proof of when and where it was delivered. I just want the refund. i would not recommend buying from this company, and definitely wouldn't recommend trying to return anything.