Ordered at the end of March. Gave some extra time for delivery, pandemic and all. I'm STILL in conversations with them about getting a refund. I have two separate tickets open with them. I've been told multiple times that they've contacted the courier. I was told that "Your delivery deadline will expire on 08.07.2020 We will offer you a final review for your case once we reach this date. ". It's now 21st July and they haven't provided any update. I've been told to 'get proof that the post office never received it' (which, after speaking with the Post Office, is nonsense because that's not something that they do). They best they've offered is a 10 USD refund on a 70 USD order. My advice? Don't bother ordering from them in the first place. This is far too much hassle for what is apparently sub-standard clothing.