DO NOT USE THIS COMPANY I AM AWAITING A REFUND SINCE 18/9/15 I FEEL CONNED! THE MOST APPALLING TREATMENT I HAVE EVER EXPERIENCED ! I AM NOW SEEKING LEGAL ADVICE IN OBTAINING MY REFUND AND SHOWING THE PUBLIC THE TRUE UGLY COLOURS OF THIS COMPANY There were very few tests dates sent via text over 5 week period, when I replied yes instantly, they said they never received it and we lost it. Then the only tests centre was Loughborough and at the same time 08.10 ! I then went onto the government webite and booked an ealier test at Loughborough myself. I sent drivingtestfinder several text messages, also messages on their web site and on their answer machine and NOBODY RESPONDS ! Occasionally you get through to a girl whom calls herslf Sabrina " sorry I can't authorise the refund , I shall contact the manager! and email and refund shall be done within 5-7days before the end of September"! It's a complete JOKE! ITS NOW NOVEMBER and NO REFUND! Then they ignore you again and again. When finally your phone call get through to Sabrina whom says its passed 60days no refund! when I told her I have proof of date and time she apollogised and said yes I am entitled to a refund, and she shall contact the manager to refund my money! and promises a personal phone call back ! but I am still waiting for my refund because now Sabrina says the manager can't authorise the refund and he has passed it onto the developer to process the refund. No manager has ever had the common decency contacted me or process my refund. KEEP A LIST: WHOM YOU SPEAK TO, DATES & TIMES & CONVERSATION SEEK PROFESSIONAL ADVICE AND HELP (TRADING STANDARDS/ CITIZENS ADVICE) TOGETHER WE STOP HONEST PEOPLE LIKE US FROM BEING CONNED AND MAKE THIS COMPANY REFUND OUR MONEY AND ACT WITHIN THE ENGLISH LAW!