My order number is :1104723 and I already paid 18 pounds but unfortunately finally it was me finding the early date so basically they did not help me get the booking. So after this, I made hundreds of call to them to ask if they can carry on to help me as I failed in the test, but there is no one picking up my call at all! Then I have written email to them but nobody replied me! Finally I sent them message on Facebook but they delete my comments! Now I am really uncertain or not they will refund me but in a word, I don't recomment their service at all! Marian