If you take nothing else away from this review, order from these folks. Ordering through DroiX was a breath of fresh air. Our world is increasingly automated, increasingly impersonal. As phone trees and AI “assistants” become more and more prevalent, DroiX customer service stands out. I was able to connect with staff on Discord, and get updates on my specific order by VikramD. This was all while the staff was inundated with people asking for status updates for both the GPD Win 4 and the GPD Win Max 2, among other systems. Nevertheless, they took the time to personally give me an update and it stood out so much that I am writing this review now. If you take nothing else away from this review, order from these folks. You can get to know them via discord. They are real, personable, and actually dedicated to giving you a good experience. We will continue to see less and less of this in the years to come and I both applaud and am grateful that DroiX provides true customer service.