One of the top companies for appalling tech/customer service
Horrible , horrible experience for a first time buyer.
Over a month now trying to get them to resolve a faulty part but they just keep beating around the bush instead of resolving the issue.
Bought a simple Parrot drone to test out , day 2 blade falls off mid air, fixed it , tried again - drops off.. swapped the blades - again same result - same blade falls off. After several attempts - lost the blade in the grass and called tech support- no asnwer after 20 min on call - emailed them and been doing that ever since - with no resolution. Glad i didnt spend money on purchasing rhe expensive models.
I wanted to give them a try but honestly cannot.
4 years ago
drones direct has a
1.7
average rating
from
32
reviews
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