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Emma McKenna
Had been a customer for over 4 years when the telegraph pole was vandalised which supplied my property causing no access to the internet. They said I would be charged £165 to attend to assess it because they didn't believe there was a fault. I switched to BT who immediately sent me a hybrid service in the interim whilst waiting for openreach. I gave notice and this should have closed on 17th September but I have continued to be invoiced up to now and have contacted them 10 times to resolve but every time nothing gets sorted. Terrible customer services
1 day ago
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