Urgent: Unresolved Broadband Outage - Severe Service Disruption & Intent to Switch Provider Our experience with TalkTalk Business not great and my extreme dissatisfaction with the ongoing broadband outage that has persisted since November 29, 2024. Despite multiple attempts to resolve the issue, both on November 29th and December 11th, the problem remains unresolved. Talk Talks company’s complete lack of communication and inadequate service is unacceptable. The continued disruption to our business operations is causing significant inconvenience and financial loss. It is utterly frustrating that we have been left in the dark, with no updates or proactive steps taken to rectify the situation. Due to the persistent and unresolved issues, we are now considering switching to a different provider. We have been unable to utilize either our phone line or internet services to a significant extent since the commencement of our service. I demand immediate attention to this matter. A swift and effective resolution is imperative. We expect a prompt response outlining a clear timeline for resolving the issue and compensating us for the significant disruption caused. Failure to address this matter promptly will result in further escalation, including formal complaints to regulatory authorities.