Would give this company a -0- is possible. I orders 2 items on November 10th for Christmas gifts. Hadn't received they by December 20th so I tried to contact them several time. Their emails bounced back to me saying the email was full. After trying to contact them for a week I tried to call them. Not sure there is a real person working for this company. I disputed the purchase through paypal. They then were able to give paypal a tracking number. The products arrived after Christmas, USED and DAMAGED. I finally ordered the products off of Amazon to get the gifts for my niece and nephew. I then contacted Dudes Gadget again by email. I was told "You can send the package back, (me paying for shipping) and they could send me a replacement.