I received my order this week, and found it of high quality and professionally packed. Was able to get free shipping with the promo code displayed on the website - which I never would have made the purchase without, as they wanted $28 for 'economy shipping' which I thought was outrageous. I will purchase from them again, but only if I'm able to get a better deal on shipping. They do have many unique items. And stop complaining about 'the grackels can still get in the bluebird feeder" - They are wild animals that are hungry too - Get over it! Duncraft has no control over this.