Ordered two pairs of curtains for delivery, four days later gout an email saying one pair not in stock and promise refund, emailed them ( as phone lines not working) 1 July , telling them when ordering two pairs of curtains clearly the rest of the order was no use,no reply. emailed again 2 July stronger wording, no reply, 3 July got email saying goods on the way with yodel, no tracking number so could not put off. Sent a very strong emails saying I was going to charge them for having my money, got snotty reply at last, no apology and saying money would be returned in 28 days, sent another strong email and got another reply saying money in five days/ Reading other reviews stock control is Forest Gump Level, Customer Care Basil Fawlty Level and Efficiency Noddy and Big Ears. My opinion is if you need something go elsewhere, if you want customer service go elsewhere, In general Go Elsewhere. You cant blame this on Covid or anything else, if they cant trade properly don't trade. We are a week on and no further on thanks to these Clowns