Dunraven are three weeks into a 3 day job, and I currently have a horrendous unfinished conservatory. Against my wishes and without my consent Dunraven have installed a flue pipe on the conservatory roof that is horrendous, and large, and my neighbours now laugh at me and call my conservatory The Submarine, because it comes with it's own periscope. I have broken glass in my conservatory door, which was broken by the engineer three weeks ago and still hasn't been replaced. The gutter downpipe is missing, and the lead which is supposed to protect my conservatory is facing the sky rather than down towards the roof. Nobody cares, my house has been upside down for three weeks and they just don't care. When I confronted them about the horrendous pipe work they made me feel like I was the one being unreasonable. I left them clear instructions three weeks before the project began that they cannot adjust my flue, they ignored it, and did what they wanted to do. NOBODY AT DUNRAVEN CARES.