Left our order outside yet again after having phoned yesterday to double check a note had been put on our delivery slip to put our order in the outbuilding freezer which was all left unlocked for the driver. Before the last two orders we've never had a problem with daf deliveries, drivers have never had a problem putting items in the freezer. Our dogs food is defrosted, again. And you've only sent four of the eight items. On our last order items were substituted without asking. Absolutely sick of the poor service recently, you order your dogs food to make life easier, now I'm having to go to a local supplier to buy more dog food because daf yet again, have been incapable of doing their job. Why bother updating your website and putting the price of your items up if you lose customers due to continuous mistakes like this?