Do not expect your delivery - from the dates advertised on your order confirmation!! I ordered a sofa and a chair - sofa delivery was confirmed 7-11th March, chair delivery confirmed Apr 28-02 May. I sold my old sofa - expecting the new one to arrive 7-11th March - WRONG!!!!!! Just found out today they plan to deliver the two orders together! We, as consumers, are meant to 'know' they wait for both items to come into stock before delivery - and therefore the delivery dates quoted on the order confirmation do not apply or account for split deliveries. How stupid we are to not know this! Dreadful customer service, you can't phone anyone, they are too busy to answer emails, there is no webchat - so just sit and wait for 6 weeks - on the floor if you sell your old sofa!!