I cannot rate below 1 star but they deserve less. I have never experienced a furniture company in all my time staging properties that is as disorganised and lack transparency like Dusk. My order that should have taken a maximum of 10 working is now at day 24 and yet no delivery. Needless to say it past the point where I urgently needed them. I have not been able to get a response from their “write to us” department nor will they ever answer their customer service line. I have day in and day out called them multiple times to only have the call drop every single time. The now hold nearly £1000 of my money and no site of ever getting this back. They give you no information up front as to when it will be delivered. No tracking and zero updates while they figure themselves out. This doesn’t come close to the service provided by other companies and therefore I would stay as far away from this company as possible. Especially if you have a need for your items urgently.