I ordered two beds from Dusk in March. They were supposed to be delivered weeks ago, but it’s now been almost 7 weeks and we are still waiting. It is almost impossible to get through to customer services, and when I finally got through I was advised to cancel my order and start again, as one of the items I wanted was now out of stock (it wasn’t when I placed the order). I reluctantly agreed to compromise on the colour I wanted to receive the beds (my 5 year old daughter has been sleeping on the floor for weeks!) as I was told it would be dispatched within 5 working days… 2 weeks later and still nothing. No one answers the phone, no one responds to my emails. And they are still sending me daily offers for discounts on the beds I ordered nearly 2 months ago, rather than fulfilling their current orders first. Terrible company, terrible customer service. Avoid!