Wouldn't even give 1 star if i could. Placed a pre order on the 22nd of june for 3 seater Brooklyn sofa, which was to be delivered between 8th to 12th july. order number S21843785. i have left 2 emails but get an automated response. i have tried calling them and both times at 42 mins my calls gets cut off saying no agent is available to take your call. the customer service is absolutely appalling. That's over 80 mins of my time wasted and having to listen to that awful music. On their website it shows my order is waiting to be processed since the 22nd of july.