Oh my god I wish i had researched this company before i placed an order in April 2024. The customer service is appalling. no communication, unable to get a straight answer. ordered a kingsize bed and 2 arm chairs. taken my money but no furniture. the items were expected to be delivered in May 2024. then i was informed this was going to be delayed and likely to by June/July after numerous attempts to make contact they have now told me it they have the bed but the armchairs are expected in mid september 2024. then its a further 10 days to deliver if the delivery company gets in touch. if you order more than one item they will dispatch both at the same time. My wife and I are currently sleeping on the floor as we were expecting the new bed in June and disposed of the old one. We are both in our mid 50s, not in he very best of heath and we now have this uncertainty over us. this cannot be right. we have worked very hard for this furniture and i have no idea when the items will arrive.