I ordered a foot stool. Got confirmation of delivery for 6th September. My wife took morning off work. I got a text at 8:30 on the morning of the delivery to notify it would not be delivered and someone would be in touch. No one got in touch. I have tried to get in touch with Dusk. . . phone no chance, hung on for an hour, email, no response 96 hours later. I tried contacting the delivery company Rhenus HD, same deal, no phone, and no response to email. I have still not received my footstool, have spent hours trying to get an update, and still have no clue. Do yourself a favour and order from elsewhere.