Zero Star review, Pulls you in with discounts, takes your money, sends you an email confirmation to say you will get another email in 3-7 days to arrange delivery, you contact them after this and get a robotic reply saying there are delays, you eventually communicate with a human ‘Colin’ that says he will investigate and get back to you, you wait and get no reply, you email again and get told they won’t be in stock until January now and get asked do you want to wait until then or would you like a refund, you ask for a refund to get another reply saying their refund department will get in contact with you within 72hours and as a gesture will not deduct the cancellation fee (I ordered the items when they were in stock!!) You wait for the email but instead on get an email from the delivery company BJS saying they will deliver 30/10!!??!! What the actual beep!! Lily eventually phones you and asks would you still like to proceed and you say yes but tell them this whole process has been confusing. Confirm your acceptance of delivery with BJS, read the details of delivery and are told you will get a notification the day before to give you your 3 hour window for delivery the next day, you chase it, you get given some delay tactic that they are still formatting the schedule and then when you go to chase again a few hours later you find an email saying they can’t deliver as they do not have the full stock available!! You email Lily and ask for a refund and get told a refund will be issued once the stock has been returned from BJS (who don’t have the full stock) and still out of a gesture of good will, will refund the delivery charge!!! I am still waiting my refund!! This company has had my money for a month and it looks like they will do anything to keep hold of it!! I have now had to involve my bank!! DO NOT ORDER FROM DUSK, the prices might look good but the stress isn’t worth it!!!