I ordered two sofas, side board and other items. All items were due to be delivered on the same day via their "white glove" pledge yet only the side board and smaller items were delivered and left by the door in damaged boxes. On inspection, one panel from the side board is missing - awaiting a response from dwell customer services (therefore this item is defunct). The two sofas were not delivered, despite the delivery note claiming that they were. Dialogue with Dwell on 3 consecutive days afterwards resulted in mis-communication and excuses of their delivery partner not responding - seemingly a case of the tail wagging the dog. Ultimately I am the customer here and have paid for all items yet received only some of the smaller items, an incomplete side board and missing sofas with no constructive or useful commentary from Dwell. My advice - steer clear.