I have used several phone systems over the years. I evened switched to twice to other providers while with DYL thinking that I could find a better phone system. I quickly came back both times. DYL is hands down the most user friendly and best office tool that we have. The ability to text (with pictures) and to have the last 5 years of call recordings of every phone conversation has saved my office multiple times from potential E&O issues. With the workflow, DYL is now also the best way to ensure that my sales staff are following up on leads correctly and efficiently. It takes most of the repetition and thought out of our follow ups. DYL is hands down the best all in one solution for my office.