LOVE LOVE LOVE DYL, I love how I am able to chat back and forth with my co workers. We are all very busy lady's and may have a question for each other, It pops up we answer it as soon as we can and move on. We also give each other inspirational chat. I love how I can look at DYL and see who is on the phone. it make it very convenient when a customer calls for someone, we know at a glance to take a message or transfer call. The dialer, Love the dialer. I am the sales person here , I am able to make so many phone calls in such a short time. Thank you for such a great system …. Lori