In our industry follow up is key. DYL has allowed us to create a system for tracking accountability on follow up, it has given us the ability to listen to previous conversations with our clients that prepare us for the next conversation, we have been able to set not only appointments but a constant stream of follow up giving us higher close percentages, and it helps the whole office by allowing us a level of communication by being able to assign status and notes so that everyone is on the same page when speaking with potential and current clients. We have grown our business over the last 2 years by increasing our call volumes which translates to closed deals.