**Disappointing Experience with Dyson Customer Service** I purchased a Dyson vacuum with high expectations, considering its reputation for quality and service. However, my experience with their customer service has been utterly frustrating. Over a month ago, I contacted Dyson support to request a replacement bin for my vacuum, which is still under warranty. Despite numerous promises and assurances, they have failed to process my order. It is incredibly disheartening to feel ignored and neglected after spending a significant amount of money on a supposedly premium product. The lack of action on Dyson's part has left me feeling incredibly upset and disappointed. As a customer, I expect better service, especially when dealing with warranty-related issues. I would caution anyone considering a Dyson product to think twice about their after-sales service. While the products may be well-engineered, the customer support is sorely lacking. My unresolved issue has soured my opinion of the brand, and I am left questioning the value of my investment in a company that fails to fulfill its promises.