Bought the 360 vis nav for £1200. It broke after 4 months. sent it back and then the 4 months of horror with their customer service started. 6 failed delivery attempts with excuses such as an error to the address (they managed to find the address with the original delivery and there's 24 hour concierge, 7 days a week). Tracking links came up as errors. I tried to get my money back through the bank but more then 6 months had elapsed so they couldn't help. If you get one pay by credit card as you're more protected. I complained to the citizens advice borough who have reported them to trading standards. I subject access requested them which they have failed to provide information and it has been more then a months since the request. I have asked for their complaints procedure at least 3x over multiple months and they have not provided it, when I search on their website it is not there either.