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Katie
customer service (there is none) I purchased a Lean Six Signa Green Belt course with an exam. The course will only load on firefox the website will not work with Google, crome or bing. Then there are a lot of technical issues with systems errors and backend fetch failures which means you often can't study as and when you want or scheduled around your busy life. Today I was due to take my exam yet again another technical failure so I can not access my exam which needs to be completed by tomorrow. Today is the only day I have time to schedule it in. I had tried to contact their tech support and customer services but the phone number on their website and when you google them is no longer in use. I have tried contacting them via email, chatbox and various other of their numbers and can not contact a single member of staff to assist. Very poor customer service Very poor support services for students A dodgy website that only works half the time Ongoing tech issues that stress you out, cause distress and make it difficult to study Can not contact anybody to resolve issues DO NOT PURCHASE FROM this supplier if you want to actually be able to access your course, the exam or speak to a member or staff for any reason either via telephone or email. Really one of the very worst education providers out there - you don't get what you pay for I assure you
4 years ago
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