Signed up, paid a deposit, decided to cancel the course within ten days. Was then chased for the entire payment for course. The Customer Services agent then told me to pay the deposit again, this time directly to E-Careers (although he said kept saying 'him') as this was only way to close the account. This was because the original deposit went to the finance company E-Careers use. Pointed out that E-Careers should collect any deposit from the finance company to close account, and asked why should I have to pay twice? The Customer Services kept pressurising me to pay a second time. Seriously pressuring until I was almost in tears as I didn't want to pay twice. Seemed very much like a scam, especially as I was cancelling because the materials provided were not what was expected (was a hard sell to start with to get me to sign up). In end (after advice from my partner) the I gave the customer service agent the references for the payment made to their finance company and told E-Careers to speak to the finance company to get the deposit to close the account. Awful company to deal with from hard sell for sign up, to then trying to extort money twice.