E-days is a very simple system, what is on one side an advantage (easy for employees to understand), on the other makes issues for us (e.g. more complicated formulas are not possible to be placed (overtime calculations for part-time working employees)), effective date is missing (if we change something for employee (rota), it's changing for past as well, also there is no proper way, how to deal with reintegration (employee starting to work partly after long sick leave have to enter every day the sick leave part). What is not acceptable is the every year troubles with roll over. I do not remember a year, when all would go smoothly.
But to pull out the plus points - CS is responding quickly and in most cases straight to the point. As mentioned before, the system is simple, colorful and easy to work with. The end user has a clear overview of own absences. We can create and adjust a lot of settings on our own, so do not need to request and wait for solutions, that's something I really appreciate.
And if I am at my personal point of view - I like the system as admin and end user, just would like to try to develop it a bit regarding to requirements and needs of the users.
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