Rental in Fort Lauderdale. We missed our rental because of the difficulty getting to the car rental. You have to take a second CITY bus to get to the rental. It was late at night, didn't seem safe and I couldn't lift my 50# bag onto the bus. Upon pulling up their website, they have a UK phone number. Well, I don't have an international plan to call. So, we decided to get a rental from another company. They will not refund the money because we did not cancel 6 hours in advance. Now, I understand policies but this is ridiculous. If you are going to use this company in FLL, make sure you know that you have to take a CITY bus to get there and don't prepay.