Minus stars to my opinion. READ this before you book and DO NOT rent from EASIRENT. So let me start from here, my booking was made through Kayak.com then priceline. Somehow it was quoted in USD but was converted in GBP and this shouldn't be an issue but it all started from this point. So, arrived on 1 February 2022 Easirent cabin office in London Stansted Airport. Going through my reservation, was this arrogant Romanian guy. The first thing he questioned was WHY this booking was made on an USA site? It shouldn't be the problem where it was booked through because they had accepted the booking, so I showed him the email confirmation. Then, he tried to charge me £379 instead of the original price of £150. He said I had to buy CDW insurance. I disagreed because I had my 3rd party excess insurance. He then went on about the insurance that I had would not cover because the car was booked on an US site. He went on to say I need an insurance that would pay £60K even if the car had a slight damage, and sadly my 3rd party insurance would only pay £50K. I was nearly chocked because I booked for a Ford Focus which only worth £20K. After nearly an hour, he agreed the cost for the rental car would be £179. Again, I disagreed because I had an email clearly stated £150. Minutes later, he charged his mind and we went back to square as he again tried to sell me their CDW insurance. After wasting more than an hour I eventually gave up. So I left without a car. Before writing this review, I called my insurance company and I was confirmed that my policy would had covered this rental regardless where it was booked through. That Romanian guy was a liar and a scammer. I am pleased that I didn't proceed with the rental as I can foresee more problems would arise otherwise. Booooo to EASIRENT
2 years ago
Easirent has a
1.3
average rating
from
1,093
reviews
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