This was a train wreck from start to end. Didn't have the car I rented and we showed up with five people and luggage and had rented accordingly (prepaid) mistake. They offered me a smaller SUV but it wouldn't hold the luggage and they said well you brought to much luggage (Really). so after an hour they brought forward another car Fiat SW that was a stick shift when I had paid for an automatic. It was filthy dirty and they said if we wanted it to be cleaned we would have to wait another hour. I asked if there would be a discount for the Stick Shift and they said yes (Still haven't seen it). They also forced an extra $300 plus Euro fee for insurance which wasn't ever mentioned prior. So we drove it all over Ireland having to pack it like a jigsaw puzzle each time. When it came time to return it in Belfast we were given the wrong return address. We went to the return address which was down the street from the airport and had Easirent signage but no one was there after an hour on the phone and being told they were out for a sandwich we finally spoke to someone who advised that location has been closed for years. They gave us another return address which was 30 minutes away by know I was within an hour of my planes departure. So we rushed to the location and dropped it off in a rush and we had to get our own Uber back to the airport luckily my flight was delayed so we made it. And to top it all off in my rush I left a nice pair of sunglasses above the visor. I called them the next day and the said if I send them a return address box they will send them to me. This company is the absolute worst stay away made my trip miserable.