Scammers – Cork Office I totally agree with all negative reviews. When I delivered the car, the office employee checked it and saw a tiny scratch and a little bump that I hadn’t noticed at all. My contract included a 450€ excess for damages and he told me that I’d lose it for sure. I couldn’t understand how such minor damages could cost so much and he said that I would also be charged for the days the car was at the garage (three days minimum according to him). I asked him to send me the bill ‘coz I wanted to check myself the garage costs after the repairs (and to check IF they were REALLY going to take the car to the garage) and he said that that was totally confidential. But the story doesn’t end there. Some days afterwards they sent me the bill and they had charged me 600€ instead of those 450€ agreed. I tried to contact them several times (phone, website chat, e-mail) to ask why and nobody was willing to help. After a week, they finally answered me and they said the three “supposed” days in the garage were not included in the insurance and that I had to pay 50€ per day. Terrible experience, terrible customer service and no work ethic whatsoever.