After booking before with Easirent and finding a good deal I decided to, despite the slow service, turn to them once more. But this experience has been nothing short of a nightmare. Having used many low budget rentals and travel options before I have come to expect slow service and sly charges but my last experience went way beyond that. After the rental was returned, with no notification from Easirent, I received an additional £90 charge for something that is not listed anywhere in the rental agreements. When I emailed and asked what the charge was for I was sent an invoice, with no helpful explanation, that was obviously incorrect: the date, car model, and even the name was incorrect (having been taken from my previous rental). The incompetence continued when I enquired about the invoice and I was sent an entirely new invoice with another persons full name, address, passport details, license number, etc. Finally after the third attempt I was sent a proper invoice, but still no information. After trying to ask for more details I have been ignored and am still short £90. I will never book with this company again and I highly recommend that, although the price is enticing, to steer clear of Easirent.