On September 9th, we were two hours from departing for our trip to Ireland. Their Dublin office called to inform us that they no longer had a vehicle for us. We needed an automatic and that is why i booked in March!!!!! I was told there was nothing they could do and suggested we just show up at the airport and try to find something. ARE YOU KIDDING ME? I spent the next hour frantically trying to find my own car rental. Luckily Budget was nice enough to rent us one but at a cost of $1160. Our rental with was $280. So if you can do the math....we were forced to pay 4 times the amount for a vehicle because their Ireland office cancelled us. Have tried multiple times to contact customer service with no reply.