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Phil
Do not use this company at all costs. They gave my disabled wife a rental car that broke down on second day of rental, then accused her of filling the car with petrol (it was a diesel) despite not putting in any fuel. When car was driven back to depot replacement car was disgusting and full of rubbing. In the evening the manager phoned to say that there was petrol in the tank and then passed the phone onto the mechanic. He then went outside for a cigarette and refused to talk (despite phoning us). When we returned home we discovered that they had charged £340 to our card, despite the deposit we had paid and easirent took upfront in the sum of £1,250 being returned to us as the Heathrow office did not have an issue with the rental. The attitude of the staff at Gatwick is disgusting and I would recommend that no one ever uses this company ever.
8 years ago
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Easirent has a 1.3 average rating from 1,100 reviews

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Alice, Customer Support

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