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MARVIN HERNANDEZ IS THE HERO OF THIS STORY. NEEDED TO GET TO MY DAUGHTERS PROM TO DO HER PHOTOSHOOT! PROOF OF INSURANCE, FLIGHT INFORMATION AND RENTAL RESERVATION BATTERY 4%... 6 PEOPLE IN FRONT OF ME. NOT LOOKING GOOD YOU SAY????!!!!!!!!?!?! Let me start with this is not my first time using this service and I'm PLEASED with the service they provide. The cost is definitely the attraction for people. Some just endup here because their booking at another company fell thru or just looking for something last-minute. However you got there..easirental and their service reps are not magician's. I got there at 11 am and had 6 people in front of me. I had my insurance information flight information on my phone with 4% battery life. MARVIN HERNANDEZ @THE FT LAUDERDALE SE 6TH AVE OFFICE ASWOME CUSTOMER SERVICE. I got to Marvin hernandez @ about 1:10pm. Phone dead no proof of my insurance, no flight information. Gave Marvin my name and he went to work. Showed me the different options for insurance. Informed me that it's a 260.oo deposit HOLD on your CRESIT CARD which they returned when you return the car undamaged. ​ Gave me a few papers to sign and I was out the door by 1:25 pm. Over thoughts. MARVIN HERNANDEZ IS A HERO in my eyes. I saw people run from going to him because they thought he didn't know what he was doing. When infact yhe customers that come don't have reservations, no insurance information and debit cards looking for credit card benefits. Get you paper work together before you get there and know what you need to provide and you and everyone else can be in and out like I was 10.mimutes. I know people were rushing to MARVIN HERNANDEZ AFTER I LEFT. Great service. I will be renting from easirental everything im in south Florida. ​​ This is a follow-up to my last post with a few tips that you can do to speed up the process and make your experience pleasurable. 1. Make a reservation and get a number number BEFORE you get to the office (Preregistering will also help for when you get In The office) 2. Utilizing a credit card is by far the best option (If your going to use a debit card there will be a few more steps and fees you will have to accept) 3. Your Flight information (deposit will be less with as opposed to more without) I dint have mine and had to get higher deposit HOLD on my card.. (((READ MY FIRST POST FOR DETAILS))) 4. Insurance for vehicle. talk to (((MARVIN HERNANDEZ))) FOR MORE DETAILS few questions and signing some paperwork and a vehicle I section and your on your way.
1 year ago
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Easirent has a 1.3 average rating from 1,093 reviews

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