This is not a respectable car rental company. They are a scam! If you have booked and prepaid, they will try to avoid giving you a car on the day (for any possible reason) and refuse to refund you, and if you end up taking a car from them they will rip you off upon returning it. Although they may seem cheaper when you search online, when you turn up to collect the car you end up paying for the fuel and authorising £1250 on your credit card or paying for no excess, and things just add up. Employees are rude and seem more of a rough aggressive bunch than "professionals"! I have rented cars many, many times in the UK and around the world, from companies like (Sixt, Enterprise, ...) and I've never had any issues. I made a MISTAKE and decided to try Easirent Edinburgh Airport. Their office was not with the rest in the car rental centre at the airport, it was a shed in a parking lot 10mins bus ride away from the airport. I had my passport, 2 proofs of address, a credit card, a debit card, an international driving license (in English), and a prepaid booking. Despite that, when I got there they refused to give me a car (small automatic) because my license does not detail any "restrictions". This is the same driving license I've always used everywhere else. And when I asked for a refund, he said he cannot guarantee anything and advised me to e-mail customer.services@easirent, which I did 9 days ago and no reply. I was not the only unhappy customer in the office that day, everyone seemed to have a problem. They cost me a lot of time, effort, and money. A total inconvenience. AVOID AT ANY COST