From the Leeds branch I hired a Ford Focus which was given to me filthy, inside and out! The interior was covered with ash! The suit and tie from behind the desk Who signed the car off said due to high demand a shortage the cars are coming in off hire and straight out! He also insured me it would be OK to bring the vehicle back as it has gone out! As soon I dropped the vehicle off the Same suit and tie billed me £75 and told me I am black listed from using easirent! Buch of Cowboys! When I demanded to see the site manager he told me : you best clear off chief your barking up the wrong tree, I know your address you only live down the road. I will be contacting the police and HMCR! Everyone be careful they are a bunch of thiefs that will con you if your not careful