The fuel charge is a complete R I P off. All it states when booking, is fuel to be charged at collection. BS. You have to pay £30 fixed fee, irrespective of the amount of fuel in the car. Why don't they just provide a full tank and you return with a full tank, simples. . . . Why, because charging you £30 is earning money for them. It brings the cost of the hire more in line with other renters. My car was dirty. When I asked why?? Oh, it's been parked out back under the trees. So how do flies get stuck on the windscreen with it just sitting under those trees, more BS. Made it difficult to pick out minor blemishes on the bodywork. Ok when you collect but they use a fine tooth comb when you return. A real amateur company who should be avoided at all costs.