The worst experience of my life. I was told I could not leave their lot without their insurance because I didn't have a copy of my insurance deck page. That I had to use their sunpass at $12 per day because they took down the cash booths. I was even shown a picture. I was told if I bought a sunpass at the store it would work and I'd have to pay them $25 per day. I was going to get another rental but Stephon told me they had already charged my card for the full trip and there were no refunds. Even though I hadn't signed or taken possession of their vehicle yet. Run as fast as you can from these people. I watched them take care of a non english speaking customer next to me. They explained all the bogus charges to her and took her credit card. Even though she kept telling them she didn't understand. It is less expensive to use another service, even though they start out more expensive, because of all the bogus fee's they tack on.