Easirent Car Hire Island is by far the worst Car Hire Company I have come across in over 40 years of travelling the world and hiring motor vehicles. The Easirent Business Model appears to revolve around the use of Fine Print and Imagination to introduce as many additional costs to you hire policy as possible. Things to expect as extra charges not in the original agreement, include: Although you have full Travel Insurance, that clearly includes "Rental Car Insurance Excess" Easirent doesn't accept third party Insurance, and therefore you are required to pay an additional 40Euro Per/Day for the excess or you may opt for a deposit of 4,600Euro that may be refunded after 3 months or so. Although it's not noted in the policy If you require a second driver you are required to pay an additional 40 Euro Per/Day for this special service. Although the Easirent policy states you may incur a service charge of 10Euro if a "fine" is incurred for non-payment of tolls on the motorway, Easirent charges all policy holders the 10 Euro service charge plus the tole fee "non-payment fine" or not. When questioning the desk operators about the fraudulent charges they explain that they won't be able to provide a vehicle without the additional payments, and when you have come some kilometres by buss to the Easirent office in the back yard of a trucking company, that is a good distance from the airport the money is quickly extorted from you.
From what I have now seen as Feedback on the internet around the services of Easirent, I understand this appears to have been an ongoing Easirent internal Policy for some time and will continue against individuals, unless we collectively do something about it. I am now seeking legal Advice on the viability of a Class Action to recover fraudulent charges, associated damages and legal costs, on behalf of a group as a Class Action. For the people not already contacted by our group, please look for "EasirentIsland-Class Action" in the coming weeks online to allow you to forward the details of your experience with this company for inclusion in the process as well.
Greg T
Australia.
2 weeks ago
Easirent has a
1.3
average rating
from
1,093
reviews
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