I went to pick up my car, took the tram to the car rental area and could not find them and then I saw a small sign and followed down and around a bit of a walk. Waited over a 1/2 hour for a shuttle. Got there and the money I had paid was not enough. They said I need insurance to rent with Easirent. I have Visa Avion Infinite Privileges. It covers collision, damages, fire, and vandalism up to 80k and 48 days. They said not good enough. I need a certificate of insurance. It took me 2 hours to get it. Never in all the years of car rentals all over the world has this happened to me. I then got it and gave it to them it was not good enough. I would have cancelled as it was free cancellation or so they said, but they already had 181 of my money from booking and they said you will have to ask Expedia for the money. So I talked to Expedia and they could not answer. I thought about it and looked on line at other companies and weighted out my options. At that time cars were a lot more money than when I was looking before. coupled with the fact that I would probably never get my 181 back. I decided it was late. I went ahead with it. I then had to wait for a car. I paid another 336 and then they said no car without a 350 deposit. nothing was said about that until after i paid the 336. I then said where is my contract stating my insurance and receipts for the money I paid they would not give me one. I have now been 4 hours from the time I was dropped at the car rental area. Now I am in the middle of nowhere waiting for a car and a person returning was telling me how bad their experience was. And they argued with them about their deposit and I don't think they got it back. That is by far the biggest rip-off car rental I have ever encountered. Also while I am there I got a hacker alert from google saying that there was a someone trying to hack you, but it was blocked. I am telling everyone that DO NOT RENT FROM THESE PEOPLE.